GET TO KNOW THE PEOPLE BEHIND INADR

OFFICERS & MEMBERS

ELENA KOLTSAKI
President
Elena is a lawyer-mediator, a lead mediation trainer at the Athens Mediators’ Training Institute, a former member of the Mediators’ Accreditation Committee and a Member of the Preparatory Legislative Committee for the Reform of Mediation at the Greek Ministry of Justice. She is the co-owner of Greek Mediation Institute, one of the leading Greek organizations for the promotion of mediation and works as a mediation expert on several international projects with ADR Center – Member of JAMS International (Italy). Elena holds a PhD in Law, has long experience in counseling, negotiations and litigation and is an Expert Advisor to the Hellenic Parliament for many years. She is an accredited Civil/Commercial, Family and Workplace Mediator (UK, USA, Greece) with extensive advanced training in mediation and negotiations (UK & USA – Harvard Negotiation Institute). She teaches law subjects in Greece and Cyprus, acts as a lecturer in national and international trainings and has trained over 1000 mediators internationally. She sits as a Vice President, International of the Executive Committee of International Academy of Dispute Resolution (Chicago) and has an active role as a judge and coach in international student competitions. Elena works in English/French and has a good understanding of German/Spanish.
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ELENA KOLTSAKI
President
Elena is a lawyer-mediator, a lead mediation trainer at the Athens Mediators’ Training Institute, a former member of the Mediators’ Accreditation Committee and a Member of the Preparatory Legislative Committee for the Reform of Mediation at the Greek Ministry of Justice. She is the co-owner of Greek Mediation Institute, one of the leading Greek organizations for the promotion of mediation and works as a mediation expert on several international projects with ADR Center – Member of JAMS International (Italy). Elena holds a PhD in Law, has long experience in counseling, negotiations and litigation and is an Expert Advisor to the Hellenic Parliament for many years. She is an accredited Civil/Commercial, Family and Workplace Mediator (UK, USA, Greece) with extensive advanced training in mediation and negotiations (UK & USA – Harvard Negotiation Institute). She teaches law subjects in Greece and Cyprus, acts as a lecturer in national and international trainings and has trained over 1000 mediators internationally. She sits as a Vice President, International of the Executive Committee of International Academy of Dispute Resolution (Chicago) and has an active role as a judge and coach in international student competitions. Elena works in English/French and has a good understanding of German/Spanish.
Ken Frank
President Elect
Kenneth Frank holds a J.D. from the University of Colorado and a Master’s Degree in Conflict Resolution from Columbia College.
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Ken Frank
President Elect
Kenneth Frank holds a J.D. from the University of Colorado and a Master’s Degree in Conflict Resolution from Columbia College. He is the director of the undergraduate degree program in Conflict Resolution and Legal Studies at Brenau University and received the Ann Austin Johnston Outstanding Faculty Award. He is chair of the International Intercollegiate Mediation Tournament Board and has been a trainer/consultant for organizations as diverse as the Atlanta History Center, Boys and Girls Clubs, and the United Methodist Church.He is a registered neutral with the State of Georgia as well as a co-founder of Transforming Mediation LLC.
Susan Sloane
Secretary
Susan Sloane graduated from Boston University School of Law in 1972. She worked first for Choate, Hall & Stewart in Boston, then moved to the Massachusetts Attorney General’s Office.
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Susan Sloane
Secretary
Susan Sloane graduated from Boston University School of Law in 1972. She worked first for Choate, Hall & Stewart in Boston, then moved to the Massachusetts Attorney General’s Office where she was an Assistant Attorney General in the Consumer Protection Division and then Chief of the Division of Public Charities. After the birth of her two children she began her own practice in family law. Susan took a 40-hour mediation training and began practicing mediation in the early 1990’s. After seeing first-hand that mediation could resolve many differences more successfully and with less stress and expense than litigation could, she decided to forsake litigation and she has now limited her practice to mediation. Susan also taught Legal Research and Writing for many years, first at Boston University School of Law and then at Northeastern University School of Law where she became Director of Legal Research and Writing and Co-Director of the Social Skills in Legal Context Program. Susan has co-coached Mock Mediation Teams from Boston University and Northeastern University School of Law for many years. She is also a member of the Mediator’s Panel at the Cambridge Dispute Settlement Center in Cambridge, Massachusetts, where she volunteers to mediate disputes for low-income residents.
Anthony Baldassano
Treasurer
Anthony J. Baldassano has extensive experience in tax services, business coaching, and financial consulting, including business and estate planning, business evaluation, and management services. His experience includes a broad range of industries, including: real estate, wholesale distributors, trucking companies, retailers, contractors, education, chemical companies, contract manufacturers, farming, restaurants, and business services. Mr. Baldassano has provided extensive tax and accounting services for estates and trusts. Anthony graduated cum laude in May 1988 with a Bachelor of Science degree in Finance from Northern Illinois University. After several years as a Financial Analyst for a Fortune 500 company, he graduated from DePaul University with a Master of Science degree in Accounting. Before going into practice for himself, Mr. Baldassano worked for a Big Six accounting firm, managed a tax department for a privately held chemical company, and was an operations manager for a business start-up. Anthony J. Baldassano holds a Certified Public Accounting certificate from the State of Illinois and is a member of the American Institute of Certified Public Accountants. To broaden his financial background, Mr. Baldassano has passed the Investment Advisor licensing exam and holds the Professional Financial Specialist (PFS) credential, issued only to Certified Public Accountants. Anthony is also a Small Business Advisor for the Small Business Development Center (SBDC) at Harper College. At the SBDC, Mr. Baldassano counsels entrepreneurs and leads financial workshops to help businesses start, grow and prosper. His interests include community and professional events, church ministries, and enjoying time with his wife and three young children.
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Anthony Baldassano
Treasurer
Anthony J. Baldassano has extensive experience in tax services, business coaching, and financial consulting, including business and estate planning, business evaluation, and management services. His experience includes a broad range of industries, including: real estate, wholesale distributors, trucking companies, retailers, contractors, education, chemical companies, contract manufacturers, farming, restaurants, and business services. Mr. Baldassano has provided extensive tax and accounting services for estates and trusts. Anthony graduated cum laude in May 1988 with a Bachelor of Science degree in Finance from Northern Illinois University. After several years as a Financial Analyst for a Fortune 500 company, he graduated from DePaul University with a Master of Science degree in Accounting. Before going into practice for himself, Mr. Baldassano worked for a Big Six accounting firm, managed a tax department for a privately held chemical company, and was an operations manager for a business start-up. Anthony J. Baldassano holds a Certified Public Accounting certificate from the State of Illinois and is a member of the American Institute of Certified Public Accountants. To broaden his financial background, Mr. Baldassano has passed the Investment Advisor licensing exam and holds the Professional Financial Specialist (PFS) credential, issued only to Certified Public Accountants. Anthony is also a Small Business Advisor for the Small Business Development Center (SBDC) at Harper College. At the SBDC, Mr. Baldassano counsels entrepreneurs and leads financial workshops to help businesses start, grow and prosper. His interests include community and professional events, church ministries, and enjoying time with his wife and three young children.
Teresa Frisibie
Vice President, USA
Teresa is the Director of the Dispute Resolution Program at Loyola University of Chicago School of Law where also teaches mediation advocacy and negotiation skills.
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Teresa Frisibie
Vice President, USA
Teresa is the Director of the Dispute Resolution Program at Loyola University of Chicago School of Law where also teaches mediation advocacy and negotiation skills. Formerly a partner at the law firm of Foran & Schultz, Of Counsel to Davis McGrath and DeGrand & Wolfe, she has been a mediator for more than 20 years and is experienced in disputes involving employment matters, partnership and business disputes, real estate, trusts/estates, personal injury, wrongful death and other emotionally – charged matters. She also consults with businesses and nonprofits in workplace conflict management. Based on peer reviews, Leading Lawyershas named Teresa a Top Ten Illinois Women Neutral and an Illinois Leading Lawyerin ADR in the categories of international, employment and commercial litigation. A frequent speaker and writer on ADR, and columnist for the Chicago Daily Law Bulletin, she has trained law students, lawyers, executives, physician leaders and judges in mediation and international arbitration in the United States and Europe. Teresa is a member of the National Academy of Distinguished Neutrals, and is on the panel of neutrals at ADR Systems of America and National Arbitration and Mediation. She is also a certified mediator for the Circuit Court of Cook County, Illinois Law, Chancery and Probate Division mediation programs, and a member of the Association of Attorney Mediators. She was named a Fellow of the Chartered Institute of Arbitrators in 1997, and has served as executive director and a panel member for the Chicago International Dispute Resolution Association (CIDRA).
Ana Khurtsidze
Vice President International Education
Ana Khurtsidze is lawyer, trainer and mediator based in Georgia. She is the Dean of the Law School at The University of Georgia.
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Ana Khurtsidze
Vice President International Education
Ana Khurtsidze is lawyer, trainer and mediator based in Georgia. She is the Dean of the Law School at The University of Georgia. Ana has been working in education field and have taught at several universities since 2003. She has been delivering trainings with 15 years of experience. Her area of academic research is commercial mediation. She has been and still is involved in legal and judicial reforms of civil and commercial law and in improvement the organizational culture and the ways of responding to grievances in offices. Ana is state accredited mediator for collective labor disputes in the Ministry of Internally Displaced Persons from the Occupied Territories, Labor, Health and Social Affairs of Georgia and has accreditation trainings in ADR expertise as certified trainer of Mediators Association of Georgia. She is the member of Global Mediator Panel of UN. Since 2021 Ana is the Vice President International Education of INADR -International Academy of Dispute Resolution. She participates regularly in International Competitions both as a professional judge and as a coach representing university teams. Ana is the Arbitration and/or Mediation Consultant of UNDP project “Enhanced Mediation and Arbitration for Fairer and Faster Commercial Dispute Resolutions”. Ana is the second term elected member of Ethics Committee of the Georgian Bar Association. Besides native language, she is fluent in English and Russian.
DEREK P. AUCHIE
V.P. MEMBERSHIP
Professor Derek P Auchie is a qualified Scots lawyer, an academic and a tribunal judge. He holds a Chair in Dispute Process Law at the University of Aberdeen (AU) in Scotland. He teaches the law of evidence as well as mediation, arbitration theory and practice and negotiation and is Programme Director of AU’s LLM Dispute Resolution. He has been appointed as a mediator and arbitrator in a number of disputes. Derek has chaired hundreds of hearings, and so has extensive adjudication experience. He has coached student teams in international mooting (legal case presentation) competitions, as well as having experience of hosting such competitions. He has participated as a judge in these competitions too. Derek has extensive experience of delivering judicial training. He is a Fellow of the Chartered Institute of Arbitrators, a Fellow of the UK Higher Education Academy and a Senior Fellow with JAMS. Derek has published books, chapters and articles in the areas of evidence and judicial and non-judicial process. Derek sits as a legal member on two Scottish tribunals, and acts as in-house adviser (on policy, training and case management) for one of those tribunals. He is a managing editor of the Journal of Enforcement of Arbitration Awards. In his former career as a lawyer, Derek represented clients in a wide range of Scottish civil and criminal courts and tribunals.
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DEREK P. AUCHIE
V.P. MEMBERSHIP
Professor Derek P Auchie is a qualified Scots lawyer, an academic and a tribunal judge. He holds a Chair in Dispute Process Law at the University of Aberdeen (AU) in Scotland. He teaches the law of evidence as well as mediation, arbitration theory and practice and negotiation and is Programme Director of AU’s LLM Dispute Resolution. He has been appointed as a mediator and arbitrator in a number of disputes. Derek has chaired hundreds of hearings, and so has extensive adjudication experience. He has coached student teams in international mooting (legal case presentation) competitions, as well as having experience of hosting such competitions. He has participated as a judge in these competitions too. Derek has extensive experience of delivering judicial training. He is a Fellow of the Chartered Institute of Arbitrators, a Fellow of the UK Higher Education Academy and a Senior Fellow with JAMS. Derek has published books, chapters and articles in the areas of evidence and judicial and non-judicial process. Derek sits as a legal member on two Scottish tribunals, and acts as in-house adviser (on policy, training and case management) for one of those tribunals. He is a managing editor of the Journal of Enforcement of Arbitration Awards. In his former career as a lawyer, Derek represented clients in a wide range of Scottish civil and criminal courts and tribunals.
Agnieszka Majka Góra
VP of Education, International
Agnieszka Gora is a mediator, a negotiation and mediation university lecturer and a practicing lawyer in Poland.
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Agnieszka Majka Góra
VP of Education, International
Agnieszka Gora is a mediator, a negotiation and mediation university lecturer and a practicing lawyer in Poland. She is a summa cum laude graduate from the Faculty of Law at Jagiellonian University in Kraków, Poland. During the course of her education, Agnieszka has completed the American Law Program co-organized by the Columbus School of Law, CUA in Washington, USA, as well as the European Law Program at HU Utrecht in the Netherlands. In the field of mediation, she has been trained in Poland and abroad including UK, Austria, USA, and India. Additionally, Agnieszka took part in ICC Arbitration and the ADR Training Program, yet still continues to develop her knowledge and skills in ADR. Through her participation in premier mediation international events and competitions in Europe, America and Asia, she has gained extensive expertise in mediation. In these events, Agnieszka fulfilled the roles of an organizer, a judge, and also a participant. This keen interest in ADRs resulted in Agnieszka and her team winning 17 awards. Since then, she has continued her involvement in mediation through organizing mediation and negotiation training programs in Poland and abroad, as well as by coaching a negotiation and mediation student team at the Jagiellonian University in Poland. She is a co-founder of SOLVO- Mediation and Negotiation Advisory, and a member of mediation NGOs and various projects that include the International Dispute Resolution and Leadership Council ‘Teen peer mediation in schools’. In her spare time, Agnieszka enjoys skiing, watching good movies and practicing competitive Latin ballroom dance.

Dick Calkins
Richard M. Calkins is a graduate of Dartmouth College and Northwestern University Law School. Admitted to bar, 1959, Illinois; 1981, Iowa. From 1959-1961 he served as a law clerk to Judge Elmer J. Schnackenberg of the 7th Circuit Court of Appeals.
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Dick Calkins
Richard M. Calkins is a graduate of Dartmouth College and Northwestern University Law School. Admitted to bar, 1959, Illinois; 1981, Iowa. From 1959-1961 he served as a law clerk to Judge Elmer J. Schnackenberg of the 7th Circuit Court of Appeals. From 1961-1969 he was an associate and partner of the law firm of Chadwell, Keck, Kayser, Ruggles & McLaren. From 1969-1980, he was a founding partner of the Burditt & Calkins Law Firm. During the years 1980-1988, he served as dean of the Drake University Law School, and from 1988 to 1993, was a partner in the law firm of Zarley, McKee, Thomte, Voorhees & Sease. In 1993 he entered the full-time practice of mediation and arbitration. Mr. Calkins was president of the American Mock Trial Association from 1984-2004; President of the Blackstone Inn of Court from 1992-94; President of the American Academy of ADR Attorneys from 1999-00 and Dean from 2000-02; and president of the International Academy of Dispute Resolution from 2014-2016. He has completed over 2800 mediations and arbitrations, and regularly holds classes in mediation training, having taught over 800 lawyers and 1000 law and undergraduate students. He is also co-author of the treatise, Lane and Calkins Mediation Practice Guide.
Case Ellis
H. Case Ellis (Case) graduated from Purdue University (B.S. 1972) and Chicago Kent College of Law (J.D. with honors, 1976).
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Case Ellis
H. Case Ellis (Case) graduated from Purdue University (B.S. 1972) and Chicago Kent College of Law (J.D. with honors, 1976). He served as a member of the Board of Governors, Illinois State Bar Association (2001-2007), the Illinois Supreme Court’s Character and Fitness Committee (2007-present) and is a Certified State (Illinois, five circuits) and Federal (Northern District of Illinois) Court Mediator. He was awarded the Center for Analysis of Alternative Dispute Resolution System “Service to Community Award” (2002) and the McHenry County Bar Association “Distinguished Service Award” (2004) – for his involvement in the establishment and furtherance of court mediation programs. He taught Dispute Resolution in the graduate program at North Central College in Naperville, Illinois, (2003-2007). Case proposed and implemented a pilot program to mediate pro-se small claims disputes in McHenry County (since used as a model program for a number of Court systems), and now runs the permanent program. In 2012, Case was inducted into The National Academy of Distinguished Neutrals. Case was admitted to the Illinois State and Federal Bars in 1976 and to the Federal Trial Bar in 1982. He closed his litigation practice in 2006 to practice as a full time mediator and arbitrator and has conducted more than 3,000 mediations and served as arbitrator in more than 600 cases. One of the founding Board of Directors of INADR, Case served as INADR’s President for seven years. He has participated in conducting training and law school mediation competitions at more than 50 tournaments in Chicago, Boston, Des Moines, London, Liverpool, Glasgow, Bhopal and Dubai,UAE. Additionally, along with the head of International Training for one of the UK’s largest ADR providers, is a co-instructor of 40 hour mediator training courses for mediators outside the USA. For more information, see www.wemediate.info.
Fred Lane
Fred is a graduate of Loyola School of Law in Chicago. He is a co-founder and past president of the International Academy of Dispute Resolutions.
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Fred Lane
Fred is a graduate of Loyola School of Law in Chicago. He is a co-founder and past president of the International Academy of Dispute Resolutions. He has been a full time mediator since 1990 in a variety of areas, primarily in the fields of Personal Injury, Products Liability, and Professional Malpractice cases. He is a past president of the following bar associations: Illinois State Bar Association, American Board of Trial Advocates (Illinois), Illinois Trial Lawyers and The Decalogue Society of Lawyers. He was the third recipient in the 138 year history of the ISBA to receive The Medal of Merit, it’s highest award. Fred is a past president of the Organization for Rehabilitation Training (Chicago) and was the first recipient of it’s Jurisprudence Award. Fred is a frequent lecturer on all phases of litigation and the mediation process. He has been involved in numerous training programs for mediators, students and participants in mediation. Twice a year since 2009 he has co-conducted 40 Hour Mediation programs as part of the Illinois State Bar Association Master Series. He is the co-author of Mediation Practice Guide and Mediation: Quest for Peace. He is also the author or co-author of the following multi-volume treatises; Lane Medical Litigation Guide, Lane Goldstein Trial Technique, and Lane Goldstein Litigation Forms. Since l968 he has been the editor of the Medical Trial Technique Quarterly. In 1995 he established the Trial Technique Institute at the Illinois State Bar Association. Prior to becoming a full time mediator, Fred was an Assistant States Attorney in the Cook County States Attorneys Office. After leaving the States Attorneys office he specialized in civil litigation, primarily representing plaintiffs in Personal Injury, Products Liability and Professional Malpractice cases.
Nancy Schultz
Nancy Schultz earned her undergraduate degree in Communications from the University of Wisconsin in 1978. She earned her Juris Doctor from the University of Pennsylvania in 1981.
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Nancy Schultz
Nancy Schultz earned her undergraduate degree in Communications from the University of Wisconsin in 1978. She earned her Juris Doctor from the University of Pennsylvania in 1981. After graduation from law school, Nancy practiced law for about five years. She taught legal writing at the Villanova University Law School for three years, then became Director of Legal Research and Writing at the George Washington University Law School, where she remained for seven years before moving to the Fowler School of Law at Chapman University in 1996. Nancy coaches competition teams in trial and appellate advocacy, arbitration, pretrial advocacy, voir dire, mediation, mediation advocacy, negotiations, and client counseling. Her teams have competed on the national and international level. Nancy served on the ABA-Law Student Division Competitions Committee for 12 years, and currently serves on the International Client Counseling Competition Committee, and the International Negotiation Competition Committee, where she is the North American representative to the Executive Committee. She also chairs the International Law School Mediation Tournament. Nancy has co-authored three texts in the legal research and writing field, and has also authored three articles on legal education and one article on negotiations. Nancy teaches or has taught Client Interviewing and Counseling, Negotiations, Mediation, Resolving Disputes Across Cultures, Advocacy, Legal Research and Writing, Legal Writing Skills, Legal Drafting, Civil Procedure, and Advanced Legal Analysis.
Mary Lou Frank
Dr. Mary Lou Frank is a licensed psychologist and mediator. Her Ph.D. and M.S. in Psychology as well as her M.Ed. in Counseling and B.A. in Speech Communication are from Colorado State University.
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Mary Lou Frank
Dr. Mary Lou Frank is a licensed psychologist and mediator. Her Ph.D. and M.S. in Psychology as well as her M.Ed. in Counseling and B.A. in Speech Communication are from Colorado State University. Completing training in Advanced Negotiations for Executives at Harvard University, she received mediation training at Brenau University and Georgia State University. She served as a mediator for the Board of Regents of the University System of Georgia. A state approved neutral for the courts in Georgia, she has been a board member for the International Academy of Dispute Resolution, and is co-founder of the consulting group, Transforming Mediation. She is a Fellow at the Institute for Higher Education at the University of Georgia and continues to teach at Brenau and Middle Georgia State Universities. She has served as a professor, department chair, dean, associate vice president, and interim vice president and continues to consult and train nationally and internationally on mediation, civility, diversity, ethics, and leadership. She has published in journals and textbooks in psychology and counseling for over twenty years. Her current book project is, “The Mind of a Peacemaker: The Psychology of Mediation.” She received the Distinguished Provider Award in Counseling and has been the recipient of grants and awards in leadership, teaching, diversity, and community service. Dr. Frank served as the president of the Georgia Association for Women in Higher Education and currently is chair of the board for Possible Woman Foundation International, scholarship chair for Circle of Friends Celebrating Life, board member of the International Women’s Think Tank, in addition to her position with INADR.
Dennis Favaro
Dennis R. Favaro is managing partner of Favaro & Gorman, Ltd., an employment law firm. Mr. Favaro received a Bachelor of Arts from Illinois Wesleyan University, a Master of Arts in Biblical Studies and Theology from Wheaton College and his Juris Doctorate from Valparaiso University School of Law.
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Dennis Favaro
Dennis R. Favaro is a practicing lawyer, educator, mediator and frequent speaker on employment law and dispute resolution topics. He is the managing partner of Favaro & Gorman, Ltd., an employment law firm. Mr. Favaro received a Bachelor of Arts from Illinois Wesleyan University, a Master of Arts in Biblical Studies and Theology from Wheaton College and his Juris Doctorate from Valparaiso University School of Law. He has a Masters in Law degree in dispute resolution from the University of Aberdeen School of Law. Mr. Favaro is a faculty member of William Rainey Harper College and is an adjunct faculty member at Wheaton College. He teaches employment law and dispute resolution courses. Mr. Favaro is the immediate past president of International Academy of Dispute Resolution and past president of the Northwest Suburban Bar Association and its Foundation. He holds leadership positions in various not-for-profit organizations and in his Church. As an advocate, he uses mediation as a dispute resolution alternative. Mr. Favaro estimates he has participated in hundreds of mediations over the past thirty years.

Jacek Czaja
Jacek Czaja graduated with highest honors from Jagiellonian University, Cracow, Poland, as well as completed programs sponsored by the Catholic University of America, Columbus School of Law, Washington D.C., US and the HU University of Applied Science, Utrecht, the Netherlands.
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Jacek Czaja
Jacek Czaja graduated with highest honors from Jagiellonian University, Cracow, Poland, as well as completed programs sponsored by the Catholic University of America, Columbus School of Law, Washington D.C., US and the HU University of Applied Science, Utrecht, the Netherlands. Jacek has gained his experience while working for prominent international and national law firms (Allen&Overy, DZP), public institutions (the European Parliament, the Republic of Poland Senate Office), as well as by participating with significant successes in numerous of international mediation and negotiation competitions (India, USA, UK, Austria), trainings (UK, Poland) and conferences held worldwide. Currently, Jacek is a practicing lawyer, a certified mediator, a lecturer on mediation and negotiation at Jagiellonian University, a SOLVO trainer, as well as a frequent coach, professional, judge and co-organizer of the whole range of international and national mediation and negotiation events. Jacek loves: music, travels and conversations.
John Lag
John J. Lag has had a diverse legal career spanning five decades. His numerous civil and criminal trials and appeals as well as negotiation of many transactional matters have provided him with invaluable knowledge and experience in the field of dispute resolution.
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John Lag
John J. Lag has had a diverse legal career spanning five decades. His numerous civil and criminal trials and appeals as well as negotiation of many transactional matters have provided him with invaluable knowledge and experience in the field of dispute resolution. In addition to practicing law, the author is an Adjunct Professor of Law at the John Marshall Law School where he teaches Negotiation Theory and Practice and serves as an Arbitrator for the Cook County Courts. He is a graduate of Northwestern University and the John Marshall Law School.
Dr. Agnė Tvaronavičienė
Dr. Agnė Tvaronavičienė, full time professor and Head of Mediation and Sustainable Conflict Resolution Laboratory at Mykolas Romeris University (Lithuania), CEDR certified mediator.
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Dr. Agnė Tvaronavičienė
Dr. Agnė Tvaronavičienė, full time professor and Head of Mediation and Sustainable Conflict Resolution Laboratory at Mykolas Romeris University (Lithuania), CEDR certified mediator.